April 2020
Connection is central to the employee experience
Connection is a key driver of meaning at work. People stay in jobs they don't like because they have a friend there. Team members do more for managers they feel connected to. Colleagues have each [...]
Think opportunity.
I'm reframing how I think of any coronavirus lockdown time into: - recharge time - creative project time - family connection time - personal growth time - quieting the soul time - change a habit [...]
Emotional inertia keeps teams stuck
Emotional inertia keeps teams stuck. Employees feel like they are running on a treadmill underwater. It's so hard and you don't go anywhere. Instead of trying to introduce programs/activities/team building, think of it as a [...]
March 2020
Give employees a map and a compass
Give employees a map and a compass at the start of their journeys. People are happier when they have a vision of where they're going and will travel a difficult journey if they can [...]
Movement Creates Emotion.
Movement creates emotion. "We are going somewhere" makes us feel something. Upward arching journeys make us feel good. A journey is a series of experiences chained together, and you can create movement by how you [...]
People Pay Attention to Where They are Going, Not Where They Are.
People pay attention to where they are going, not where they are. The bad-to-ok journey feels much better than the great-to-good one. Since a journey is a series of experiences chained together you can start [...]