Give employees a map and a compass at the start of their journeys. People are happier when they have a vision of where they're going and will travel a difficult journey if they can see the how and why of the journey. A map shows you ways you can travel. Put your map on [...]
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So far Musketeers has created 40 blog entries.
Movement creates emotion. "We are going somewhere" makes us feel something. Upward arching journeys make us feel good. A journey is a series of experiences chained together, and you can create movement by how you structure experiences at work. Here are 3 types of journeys you can take your teams on: Meaning Journey: Chain experiences [...]
People pay attention to where they are going, not where they are. The bad-to-ok journey feels much better than the great-to-good one. Since a journey is a series of experiences chained together you can start to think about the journey that your employees are experiencing. Here's how to use this knowledge: Plan: Map out the [...]
Need your team to work from home unexpectedly? Use these little systems to make the entry to remote working better: Think 80/20. Get clear on the few key things that matter the most in your business. Make sure these get done and that everyone knows what matters. Make the big BIG. Communicate what matters in [...]
Coronavirus will become the world’s largest test of remote/flexible working. Companies and managers who've been resistant to doing this will be forced to undertake it under difficult circumstances. Companies and managers that already embraced this flexibility for its teams have the advantage – kinks and frustrations were addressed long ago. Employees of companies that are [...]
Since we introduced the Recruitment Canvas in 2013 it has been downloaded all over the world, embedded in organisations and used by entrepreneurs. managers and HR teams to make better hiring decisions. Pretty cool! Over the years we have continued to iterate and update the Canvas based on feedback and user cases, and we [...]
“Woah, 2019 just flew by!” I keep hearing this as we get closer to the end of the year, but what if I told you the secret to slowing time down? Understanding the way we experience time can help us be purposeful in slowing our sense of time, and of course, for me that’s [...]
Have you ever been in a brain storming session and you’re stuck for ideas? Have you needed to move a project forward but instead of making a decision you felt overwhelmed by the different possibilities the project can go? If the answer is yes, then this post is for you! Previously in our series [...]
Musketeers created the Employee Strategy Canvas about a year ago to help a client clarify a people strategy that would support the organisation’s planned changes and growth. About six months ago we released this tool under the Creative Commons license on our website and from the response it's clear that there is a need [...]
Now that we’re past the introduction of Employee Experience Design (What the Heck is EX Design Part 1) and the heavy stuff (What the Heck is EX Design Part 2 — The Philosophy of EX Design) it’s time to get into the more practical aspects of my work — The Principles of Employee Experience [...]