The great shaking of the last five months have been the world's largest transfer of trust. People feel discombobulated because what they believed was secure (trust-worthy) is being shaken. Somethings are being trusted more, others less, a lot is still up for grabs. Companies trust of employees has shifted. Customers' trust of online has shifted. [...]
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So far Musketeers has created 49 blog entries.
End Your Emotional Exhaustion. What if your employer can't or won't make changes to address Emotional Exhaustion in the team. Here are four things you can do: Prioritise Sleep - More than food. More than fun. More than work. Sleep. Sleep allows your brain to refuel. During EE you can't make good decisions. Sleep is [...]
End employee emotional exhaustion. Everyone has a cup inside filled with their good will, energy, positive intent, interest and commitment. We draw from this cup to meet the demands of our work, but if the cup runs dry and the demands continue we get EE. Here's some ways to refill the cup: Spot & [...]
Emotional exhaustion is the key issue for the remainder of 2020. For you and for your team. It sneaks up on you. EE is a mouse that turns into a elephant in an instant. Emotional Exhaustion then turns into disengagement. Your people get Emotional Exhaustion in prolonged unbroken periods of demands that feel beyond their [...]
Connection is built around tough challenges. Connection is built with challenges that are bigger than us. That we cannot escape. That can only be solved by working together. Coronavirus and transferring to remote working is your example of this. Managers are telling me that their teams are "energised", realising they achieved something big in a [...]
Connection is personal. Personal as in person-al. Human-centred design has been a powerful force in business because that "human-centred" bit helps make things person-al. When we recognise our shared humanity we feel connection. Seeing your leader's face, being able to look into their eyes helps to build connection. The closer the face and smaller the [...]
Connection is a key driver of meaning at work. People stay in jobs they don't like because they have a friend there. Team members do more for managers they feel connected to. Colleagues have each other's backs when they feel connected. Staff understand difficult decisions of senior managers they feel connected with. Most organisations don't [...]
I'm reframing how I think of any coronavirus lockdown time into: - recharge time - creative project time - family connection time - personal growth time - quieting the soul time - change a habit time - reflection time - getting rid of crap time - reevaluating decisions time What else should be on this [...]
Emotional inertia keeps teams stuck. Employees feel like they are running on a treadmill underwater. It's so hard and you don't go anywhere. Instead of trying to introduce programs/activities/team building, think of it as a journey problem. How can we create an upward journey. To change the emotional inertia of "stuck", picture a big heavy [...]
Give employees a map and a compass at the start of their journeys. People are happier when they have a vision of where they're going and will travel a difficult journey if they can see the how and why of the journey. A map shows you ways you can travel. Put your map on [...]