Musketeers 2024-07-13T13:57:00+10:00
Employee Experience Designers - Using Human Centred Design to Shape the Employee Journey

CX & EX Design
Optimise Your Customer and Employee Journeys, Processes & Experiences

Win the Hearts and Minds of Your Customers and Employees

Leverage our expertise in Human-Centered Design to drive your sales and retention.

Designing your key customer and employee journeys will make doing business with you a delight, creating raving customers and happy teams.

For over a decade we’ve been helping our clients unpack stakeholder needs, map customer and employee journeys, and develop creative solutions to core business problems. We love it!

With CX & EX Design we’ll help you to:

  • Identify and rectify customer pain points that are costing you money daily

  • Map the key customers and employee journeys, uncovering hidden risks and friction points that are hurting your business

  • Use our psychology insights and deep design craft to identify creative solutions to core business issues

Get in touch today to start a conversation and see if we’re a good match for each other.

Increase productivity. Reduce frustrations. Increase wellbeing.

How We Help You

Strategy - Bring your vision to life.


You have a vision for your organisation – we’ll help you create the strategies to make it a reality. We’ll facilitate design sprints for your business positioning, go-to-market strategies, employee strategies and more.

Projects - Deliver key employee experience projects.

Journey Mapping Projects

Deliver key CX and EX projects, map customer and employee journeys, and implement fit-for-purpose solutions. 

Talent - Attract and hire the right people.

Training & Capacity Building

Equip your leaders and teams with the skills they need to continue designing your customer and employee experience and driving innovation in your business.

We’ve Shared Adventures With

All that’s missing is you. Let’s talk.


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    Why are you reaching out to us?
    Byron Bay, Australia