management

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The great shaking and the transfer of trust

2021-05-01T17:37:56+10:00

The great shaking of the last five months have been the world's largest transfer of trust. People feel discombobulated because what they believed was secure (trust-worthy) is being shaken. Somethings are being trusted more, others less, a lot is still up for grabs. Companies trust of employees has shifted. Customers' trust of online has shifted. [...]

The great shaking and the transfer of trust 2021-05-01T17:37:56+10:00

End your emotional exhaustion

2021-05-01T17:37:56+10:00

End Your Emotional Exhaustion. What if your employer can't or won't make changes to address Emotional Exhaustion in the team. Here are four things you can do: Prioritise Sleep - More than food. More than fun. More than work. Sleep. Sleep allows your brain to refuel. During EE you can't make good decisions. Sleep is [...]

End your emotional exhaustion 2021-05-01T17:37:56+10:00

End employee emotional exhaustion

2021-05-01T17:37:56+10:00

End employee emotional exhaustion. Everyone has a cup inside filled with their good will, energy, positive intent, interest and commitment. We draw from this cup to meet the demands of our work, but if the cup runs dry and the demands continue we get EE. Here's some ways to refill the cup: Spot & [...]

End employee emotional exhaustion 2021-05-01T17:37:56+10:00

Emotional exhaustion and the employee experience

2021-05-01T17:37:56+10:00

Emotional exhaustion is the key issue for the remainder of 2020. For you and for your team. It sneaks up on you. EE is a mouse that turns into a elephant in an instant. Emotional Exhaustion then turns into disengagement. Your people get Emotional Exhaustion in prolonged unbroken periods of demands that feel beyond their [...]

Emotional exhaustion and the employee experience 2021-05-01T17:37:56+10:00

Connection is built around touch challenges

2021-05-01T17:37:57+10:00

Connection is built around tough challenges. Connection is built with challenges that are bigger than us. That we cannot escape. That can only be solved by working together. Coronavirus and transferring to remote working is your example of this. Managers are telling me that their teams are "energised", realising they achieved something big in a [...]

Connection is built around touch challenges 2021-05-01T17:37:57+10:00

Connection is personal

2021-05-01T17:37:57+10:00

Connection is personal. Personal as in person-al. Human-centred design has been a powerful force in business because that "human-centred" bit helps make things person-al. When we recognise our shared humanity we feel connection. Seeing your leader's face, being able to look into their eyes helps to build connection. The closer the face and smaller the [...]

Connection is personal 2021-05-01T17:37:57+10:00

Connection is central to the employee experience

2021-05-01T17:37:57+10:00

Connection is a key driver of meaning at work. People stay in jobs they don't like because they have a friend there. Team members do more for managers they feel connected to. Colleagues have each other's backs when they feel connected. Staff understand difficult decisions of senior managers they feel connected with. Most organisations don't [...]

Connection is central to the employee experience 2021-05-01T17:37:57+10:00

Emotional inertia keeps teams stuck

2021-05-01T17:37:57+10:00

Emotional inertia keeps teams stuck. Employees feel like they are running on a treadmill underwater. It's so hard and you don't go anywhere. Instead of trying to introduce programs/activities/team building, think of it as a journey problem. How can we create an upward journey. To change the emotional inertia of "stuck", picture a big heavy [...]

Emotional inertia keeps teams stuck 2021-05-01T17:37:57+10:00

Movement Creates Emotion.

2021-05-01T17:37:57+10:00

Movement creates emotion. "We are going somewhere" makes us feel something. Upward arching journeys make us feel good. A journey is a series of experiences chained together, and you can create movement by how you structure experiences at work. Here are 3 types of journeys you can take your teams on: Meaning Journey: Chain experiences [...]

Movement Creates Emotion. 2021-05-01T17:37:57+10:00