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What the Heck is EX Design? Part 3 – Principles of Employee Experience Design

2019-07-17T11:45:46+10:00

Now that we’re past the introduction of Employee Experience Design (What the Heck is EX Design Part 1) and the heavy stuff (What the Heck is EX Design Part 2 — The Philosophy of EX Design) it’s time to get into the more practical aspects of my work — The Principles of Employee Experience [...]

What the Heck is EX Design? Part 3 – Principles of Employee Experience Design 2019-07-17T11:45:46+10:00

Musketeers Celebrate BCorp Month 2019

2019-07-02T10:24:22+10:00

July is B Corp Month, a time of where we at Musketeers and other purpose-driven organisations around the world get the word out about the power and potential of using business as a force for good. B Corp certified organisations commit to pursue more than just profit, but also place weight and importance [...]

Musketeers Celebrate BCorp Month 2019 2019-07-02T10:24:22+10:00

What the Heck is EX Design? Part 2 – The Philosophy of Employee Experience Design

2019-07-17T10:48:10+10:00

In What the Heck is EX Design Part 1 I started to share a little about what Employee Experience Design is all about. In this second part I want to share more about some of its philosophical underpinnings. Before we get started though, I want to clarify that when we speak about the “philosophy” of EX [...]

What the Heck is EX Design? Part 2 – The Philosophy of Employee Experience Design 2019-07-17T10:48:10+10:00

Introducing Journey Tiles – Journey Mapping with More Empathy and Efficiency

2019-06-10T16:08:41+10:00

Journey mapping is awesome. Very often in my work as an Employee Experience Designer I use journey maps to explore and unpack an employee’s experience through parts of their lifecycle (eg onboarding, performance meetings etc). Journey maps have been a core tool of service and user designers because they are so useful for unpacking [...]

Introducing Journey Tiles – Journey Mapping with More Empathy and Efficiency 2019-06-10T16:08:41+10:00

What the Heck is EX Design Part 1

2019-06-26T18:20:13+10:00

“So what do you do Lucas?” Ever since we started Musketeers I’ve been unpacking the language to describe Employee Experience Design (EXD) - the application of human-centred design principles and methods to the workplace internally and to the domain of People, Culture and Performance. If you’ve been hearing some of the talk about Employee [...]

What the Heck is EX Design Part 1 2019-06-26T18:20:13+10:00

5 Inspiring Office Spaces

2018-05-14T20:58:49+10:00

Here are 5 office spaces from around the world that we found to be visually and environmentally inspiring... GitHub in San Francisco, California The high, open-plan warehouse ceiling gives the experience of things being more open than what they are. Combine this with the light brown and soft orange hues of [...]

5 Inspiring Office Spaces 2018-05-14T20:58:49+10:00

Hello VR

2018-05-01T12:25:37+10:00

Musketeers are excited to introduce our Hello VR workshops in partnership with ACHIEVR!With investment in Virtual and Augmented Reality development at an all time high, it is clear that these technologies will transform our workplaces and employee experiences. But business leaders today want to get beyond the hype and start making real business [...]

Hello VR 2018-05-01T12:25:37+10:00

Employee Experience Design: Cues – The Silent Instructors

2018-02-23T17:10:20+10:00

Cues are the subtle signs that help shape and direct situations and experiences. They are extremely powerful because they tend to be processed by our subconscious, require less cognitive load to process (thinking energy), and we tend to accept and follow easily. Cues occur naturally in social contexts (eg body language), but we can also [...]

Employee Experience Design: Cues – The Silent Instructors 2018-02-23T17:10:20+10:00

Social Outreach with Community Migrant Resource Centre

2018-02-23T17:10:20+10:00

By David Peters Photo By George Voulgaropoulos © Recently Musketeers was excited about the opportunity to hold an "Empowering Jobseeker" Workshop in collaboration with CMRC (Community Migrant Resource Centre). The purpose of the workshop was to work with a group of Afghan migrant/refugee girls in late high school and help them navigate the intimidating journey [...]

Social Outreach with Community Migrant Resource Centre 2018-02-23T17:10:20+10:00

An Update to the Jobseeker Canvas

2018-02-23T17:10:20+10:00

We created the Jobseeker Canvas to help individuals transform the jobseeker experience. Jobseekers have typically felt disempowered by the process of looking for work. Interviews often feel like interrogations where the goal is to convince the interviewer. Our beta testing confirms that the Jobseeker Canvas helps empower individuals and turns interviews into two-way conversations - [...]

An Update to the Jobseeker Canvas 2018-02-23T17:10:20+10:00