What is a Recruitment Agency’s Most Important Metric?

LinkedIn recently asked Australian recruitment agencies what their most important performance metric was*. Can you guess the outcome?

– 16% said Quality of placement
– 43% said Number of placements

Ouch.

I’ve worked in the recruitment industry, I’ve met both the 16% and the 43% type of agents, and I think that that 43% is actually higher in real life.

Today I’m convinced that as a manager/owner you are the one that needs to be equipped to make good recruitment decisions – whether you use an agency or not. You’re the one who lives with the impact of a recruitment decision.

The question that I have for you is this: How did you learn to make good recruitment decisions?

Lucas

*2015 Australia Staffing Trends

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Lucas Olmos

G'day, I'm Lucas Founder of Musketeers. As a Musketeer I work with organisations to design and transform the customer and employee experiences. For 20+ years I've run businesses in the People & Culture, CX and EX Design, and Innovation spaces. My education background is in Psychology, Business and Design + when noone's looking I can do the moonwalk really well.

Connect with me on LinkedIn.