Introducing Journey Tiles – Journey Mapping with More Empathy and Efficiency
Musketeers 2021-05-01T17:37:58+10:00Journey mapping is awesome. Very often in my work as an Employee Experience Designer I use journey maps to explore and unpack an employee’s experience through parts of their lifecycle (eg onboarding, performance meetings etc). Journey maps have been a core tool of service and user designers because they are so useful for unpacking [...]