journey map

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Introducing Journey Tiles – Journey Mapping with More Empathy and Efficiency

2019-06-10T16:08:41+11:00

Journey mapping is awesome. Very often in my work as an Employee Experience Designer I use journey maps to explore and unpack an employee’s experience through parts of their lifecycle (eg onboarding, performance meetings etc). Journey maps have been a core tool of service and user designers because they are so useful for unpacking [...]

Introducing Journey Tiles – Journey Mapping with More Empathy and Efficiency 2019-06-10T16:08:41+11:00